Everyone who works with us reads our FAQ and Terms, long before they ever make a payment.
1. The payor, Client, engages the payee, Onyum™, as an independent contractor. Client agrees to all business processes and policies in our FAQ at Onyum.com/faq.
2. Client will supply Onyum™ with admin-level access for any work performed on Client's webhost.
3. Sole means of communication and exchange between Client and Onyum™ is Onyum.com/myproject.
4. Client's purchase is for a block of hours at $15 per hour; there is neither a guarantee nor a warranty regarding project delivery date nor pricing unless Client has previously purchased a Guesstimate or an Estimate for the same project.
Guesstimate — Client purchases a Guesstimate and provides project specifications. Onyum™ provides a Guesstimate delivery date and hours required to deliver Client's project. Client pays the Guesstimate project price. Client's project is delivered within the Guesstimated hours and delivery date, 50% allowable, or Onyum™ refunds 25% the Guesstimated project price. Guesstimate fees not refundable.
Estimate — Client purchases an Estimate and provides project specifications. Onyum™ provides an Estimate delivery date and hours required to deliver Client's project. Client pays the Estimate project price. Client's project is delivered within the Estimated hours and delivery date, 25% allowable, or Onyum™ refunds 50% the project price. Estimate fees not refundable.
5. Payments are in-advance. Client pays $15 per hour. Time is billed by Onyum™ in 6 minute increments of $1.50 each. Login above and review a sample Time Report in the Demo Account; Onyum™ does not provide any other form/type of Time Reporting. Client agrees that award of any eLance/oDesk/vWorker project is agreement that our Time Report format, as shown in the Demo Account, is all this is required for any project and Onyum™ does not provide any other form of time reporting in its place or in addition to our supplied Time Report(s). Minimum funding to Open a new account is $375. The minimum account recharge amount is $150. Purchased hours not expended in 1 year are void.
6. A Client sourced through any freelancer channel (e.g. eLance, Freelancer, oDesk, etc.) will be requested and expected to post feedback when Onyum™ has delivered hours equal to their initial purchase. Onyum™ will not provide additional services until Client has posted the requested freelancer channel feedback and a copy of the feeback has been provided to Onyum™.
7. Client's account may be closed or project canceled at anytime and the balance of Client's account remitted to Client in 15 business days, $150 each week. In the event of account closure or project cancellation, by either party, Onyum™ will deduct an additional $15 from Client's account. Onyum™ deducts $15 from Client's account for each 15 consecutive days Client fails to communicate with Onyum™. Onyum™ does not offer refunds or returns for any delivered services unless Client's project was initiated with the purchase of a Guesstimate or Estimate, see 4. Should Client seek refund by any other means and be declined, Client will be responsible for all attorney fees related to answering and defending such action.
8. Any deliverable by Onyum™ is designed and produced to be compatible for FireFox 3+ and Internet Explorer 7+ on PC; if Client has alternate or additional requirements Onyum™ must be notified before production begins. Client grants Onyum™ an unrevocable 3 year license to use any deliverable produced for Client within its marketing collateral. This license may be voided at anytime with a one-time Client payment of $1500.
9. Onyum™ does not provide archival, backup nor restoration services. Archival, backup and restoration are the sole responsibility of Client.
10. Projects are delivered as fast as possible and at the lowest possible cost. Onyum™ does not provide delivery dates nor fixed-prices for any project unless Client has purchased a Guesstimate or an Estimate.
11. Onyum™ will deduct from Client's account any Client-approved purchases necessary for the design, production, or delivery of Client's project, such as: imagery, photography, fonts, modules, scripts, domain registration, hosting, etc.
12. Client represents and unconditionally guarantees that anything provided by Client to Onyum™ is owned by Client, or Client has the required permission to use same. Client will defend, hold harmless, and protect Onyum™ from any claim or suit arising from elements provided by Client to Onyum™ or Client's use of any deliverable produced by Onyum™ in the development of Client's project.
13. Onyum™ may modify these Terms at any time and without notice. It is Client's sole responsibility remain abreast to changes and modifications to these Terms.
14. If anything in these Terms is held invalid by any competent jurisdiction, the remainder of the provisions of these Terms will not be affected.
15. These Terms are the sole agreement between Onyum™ and Client. These Terms are accepted with Client's payment without exception and without recourse.
